Frequently Asked Questions

Everything you need to know about your Moira beauty journey.

Are Moira products cruelty-free and vegan?

Yes, we are proud to be 100% cruelty-free. The majority of our products are also vegan; please check the product description on each page for specific ingredient details.

How long will it take to receive my order?

Standard shipping typically takes 3-7 business days within the continental US. International shipping times vary by location, usually ranging from 10-21 business days.

What is your return policy for opened beauty products?

Due to hygiene reasons, we can only accept returns on unopened and unused products within 30 days of purchase. If you receive a damaged item, please contact our support team immediately for a replacement.

Do you offer international shipping?

Yes, Moira ships to over 50 countries worldwide. Shipping costs and import duties are calculated at checkout based on your specific location.

Which payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay. We also offer 'Buy Now, Pay Later' options through Klarna and Afterpay.

How can I track my package?

Once your order has been processed and shipped, you will receive an email confirmation containing a unique tracking number and a link to monitor your delivery status.